❔ FAQ
- Why can't my customers see the loyalty account page? (Essential Loyalty app)
- How do I change the language of the loyalty texts and emails? (Essential Loyalty app)
- Why is the points badge not showing on my product cards? (Essential Loyalty app)
- How do I export my customers and their points? (Essential Loyalty app)
- Can I send an email when a customer reaches a points milestone? (Essential Loyalty app)
- Which emails does Essential Loyalty send, and how do I edit or turn them off? (Essential Loyalty app)
- Can I use loyalty points in Shopify POS? (Essential Loyalty app)
- Does Essential Loyalty work with Klaviyo, Omnisend, or Judge.me? (Essential Loyalty app)
- How are existing customers placed into VIP tiers? (Essential Loyalty app)
- Can I replace the floating widget with a link in my mobile menu? (Essential Loyalty app)
- Why does saving my VIP tiers say 'tiers label-en is required'? (Essential Loyalty app)
- Why does the points amount on my product card look different from what I expected? (Essential Loyalty app)