How to Edit Products and Prices on a Subscription (Essential Subscriptions app)

You edit a subscription's products and prices in one window. Each product shows its own discount.

Open the editor

  1. Open Subscriptions and click the subscription.
  2. On the main card, click Edit. The Edit products window opens.

Changes apply to future renewals only. Orders already created don't change, and the shipping price stays the same.

What you can do

Under On this subscription:

  • Change a variant. The row shows a Variant change badge.
  • Change the quantity.
  • Remove a product. The row shows Removing. Click Undo to keep it. A subscription needs at least one product.
  • Change the price. Click the price and type the new one.

Click Add products to add more. New products show under Adding, each with its own price and quantity. You can add any product, also one from another campaign.

Click Save.

Prices and discounts

Each product shows its own Contract discount, for example "15% off".

If you type a new price for a product that has a contract discount, the discount is removed from that product. A banner says: "Changing product price removes contract discount". The price you type is the price the customer pays. To give a lower price, type the final price you want.

When Edit is greyed out

Hover over it to see why:

  • The subscription is not active or paused.
  • The customer has already paid for deliveries they haven't had yet, for example on a prepaid subscription.

Change frequency, charge day or ending

Use Edit in the delivery and billing box, not on the main card. See How to Manage Subscriptions.

Change the discount for new subscribers

That is set in the campaign, not here. See How do I change the subscription price or discount?

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us