Update sold-out cart items at checkout and tell the customer (Essential Preorder app)

If an item sells out while it sits in a customer's cart, the app can switch it to a preorder at checkout and tell the customer. It also switches a preorder back to a regular item when it comes back in stock.

What the customer sees

• Shopify Plus: checkout updates the item and shows a note under it, with Keep as preorder and Remove.
• Other Shopify plans: Shopify doesn't let apps change items in checkout, so the Thank you page tells the customer the item was ordered as a preorder.

Available on the Professional plan, for "Show preorder when product is out of stock" campaigns.

Step 1: Turn it on

1. Open your campaign and go to Offer › Sold out while in cart.
2. Tick Update items at checkout and tell the customer and click Save.

Step 2: Add the block (once per store)

Nothing shows until the block is added.

1. In Shopify admin, go to Settings › Checkout › Customize, or click Open checkout editor under the checkbox.
2. At the top, pick the page: Checkout (Shopify Plus only) or Thank you.

3. Click the Apps icon on the left, then the + next to Preorder status notices, and choose the page.

4. Check that the block sits under Items in cart in Order summary, then click Save.

On Shopify Plus, add the block to both pages: Checkout and Thank you. On other plans, add it to Thank you.

Can't find something? Use the chat bubble in the app and we will point you to it.